OK imagine you install a new anti virus like he did, and u suddenly can't connect anymore.
He first said it was jaymod servers, so I said delete jaymod folder and reconnect(which that was even VERY hard for him to understand). Then he said it's all server with PB, I said update PB(don't even know what he answered on that).
Then I said; undo all things U've changed between the last time it worked and the first time it didn't, he first said nothing, then he said anti virus and something else, he didn't want to listen, cuz I said put anti virus off.
If he doesn't wich us to help him go google.com. Have a nice Xmas day and a happy new year start.